Terms of Service
Welcome to our e-commerce platform. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. Use of Our Service
You agree to use our services only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website.
2. Product Information & Availability
We strive to provide accurate product descriptions and images; however, we do not guarantee that all information is error-free or complete. Product availability is subject to change without notice.
3. Orders & Payments
All orders are subject to acceptance and availability. Prices are inclusive of applicable taxes unless otherwise stated. We reserve the right to cancel or refuse any order for any reason.
4. Intellectual Property
All content on this site, including text, images, logos, and designs, are the property of our company and protected by intellectual property laws. Unauthorized use is prohibited.
5. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
6. Changes to Terms
We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the new terms.
Returns Policy
Your satisfaction is important to us. If you are not completely satisfied with your purchase, please review the following return guidelines:
1. Eligibility for Returns
Returns are accepted within 14 calendar days from the date of delivery. Items must be unused, unopened, and in original packaging with all tags attached.
2. Return Process
Contact our customer service within the return window to initiate a return. Provide your order number and reason for return. You will receive instructions for shipping the item back.
3. Refunds & Exchanges
Refunds are processed after we receive and inspect the returned items. Please allow up to 7 business days for the refund to reflect on your payment method. Exchanges are subject to product availability.
4. Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to a defect or our error.
Shipping Information
We aim to deliver your orders swiftly and securely. Please review the details below to understand our shipping policies:
1. Processing Time
Orders are processed within 1-2 business days. Processing times may vary during peak seasons or due to unforeseen delays.
2. Shipping Methods & Delivery Time
We offer multiple shipping options at checkout, including standard and expedited services. Delivery timeframes vary by destination but typically range from 3-7 business days within the country.
3. Tracking Your Order
Once shipped, you will receive a tracking number via email to monitor your shipment's progress.
4. Shipping Restrictions
Certain products may be restricted from shipping to specific locations due to legal or logistical reasons. If your order includes restricted items, we will notify you promptly.